Simple terms for a simple app.

1. About these terms

These Terms of Service ("Terms") form an agreement between you and Lully LLC ("Lully," "we," "us," or "our"). By downloading, installing, or using the Lully mobile app or website (together, the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect. Continuing to use the Service after an update means you accept the new Terms.

2. Who can use Lully

You must be at least 18 years old to create a Lully account. By using the Service, you represent that you are at least 18.

Lully is designed for adults who want to record voices for infants and young children in their care. The Service is not directed to children under 13, and children under 13 should not use the Service directly or create accounts.

3. Your account

You can use some features of Lully without an account (recordings stored locally on your device). To sync recordings across devices or invite family members, you need to create a free account.

When you create an account, you agree to:

• Provide accurate information (your name and email, or equivalent from Sign in with Apple or Google).
• Keep your login credentials secure and not share them with anyone.
• Notify us immediately at hello@lullyapp.com if you suspect your account has been compromised.

You are responsible for all activity that occurs under your account. We are not liable for losses arising from unauthorized access to your account if you did not take reasonable steps to protect your credentials.

Account deletion

You can delete your account at any time from the app under Settings → Delete Account. Deleting your account permanently removes your profile, your recordings stored in the cloud, and your family memberships. This action cannot be undone. If you created the family library, all recordings in that library will also be deleted.

4. Your recordings and content

You own what you record

Any voice recordings, names, or other content you submit to Lully ("Your Content") remain yours. We do not claim any ownership over Your Content.

By uploading Your Content to Lully, you grant us a limited, non-exclusive license to store, transmit, and play back that content within the Service — that is, to make Lully work for you and your family. This license ends when you delete the content or close your account.

What we will not do with your recordings

We make specific commitments about voice recordings because we understand they are personal and sensitive:

• We will not use your recordings to train artificial intelligence or machine learning models, ours or anyone else's.
• We will not sell, license, or commercially exploit your recordings.
• We will not make your recordings available to anyone outside your family library without your explicit consent, except as required by law or described in our Privacy Policy.

Your responsibilities

You are responsible for the content you upload. You agree that Your Content will not:

• Violate any law or regulation.
• Infringe the intellectual property, privacy, or other rights of any person.
• Include audio recorded without the consent of the person being recorded, where consent is required by applicable law.
• Be used to harass, threaten, or harm any person.

We reserve the right to remove content that violates these Terms, though we have no obligation to monitor content.

5. Family invites

You can invite other adults (family members, caregivers) to join your family library. When you send an invite, the person you invite will receive a link allowing them to create an account or sign in and join your library.

You are responsible for who you invite. Only invite people you trust and who have agreed to receive an invitation. Do not use the invite feature to spam or contact people without their permission.

People you invite can record voices and play back all recordings in your shared library. You can remove invited members at any time from within the app.

6. The Service

What Lully provides

Lully provides the technology to record, store, organize, and play back voice recordings. We provide the app, the cloud infrastructure, and related support. The current version of Lully is free to use. We may introduce paid features in the future — if we do, we will always offer meaningful free functionality and give you clear notice before any feature you currently use becomes paid.

Service availability

We aim to keep Lully available and working well. However, we do not guarantee uninterrupted access. We may perform maintenance, release updates, or occasionally experience outages. We will try to give advance notice for scheduled downtime.

Changes to the Service

We may add, modify, or remove features at any time. If we make changes that materially reduce the core functionality of the Service, we will provide reasonable advance notice.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorized access to any part of the Service, other user accounts, or our systems.
• Reverse engineer, decompile, or disassemble the app, except as permitted by applicable law.
• Use the Service to distribute spam, malware, or other harmful content.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated tools (bots, scrapers) to access or collect data from the Service without our permission.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

8. Intellectual property

The Lully app, website, logo, and all related software, designs, and content created by us are owned by Lully LLC and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or trade names.

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Lully app on your devices in accordance with these Terms.

9. Third-party services

Lully uses third-party services to provide certain functionality, including cloud storage and authentication (provided by Supabase). Your use of those services is also subject to their respective terms. We are not responsible for the acts or omissions of third-party service providers beyond our reasonable control.

The App Store is operated by Apple Inc. Apple is not a party to these Terms and has no obligation to provide support for the Service. In the event of any conflict between these Terms and Apple's terms, Apple's terms govern with respect to your use of the App Store.

10. Privacy

Our Privacy Policy describes how we collect, use, and protect your personal information. It is incorporated into these Terms by reference. By using the Service, you agree to our Privacy Policy.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, uninterrupted, or free of viruses or other harmful components. We do not warrant that any specific outcome will result from use of the Service.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LULLY LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO LULLY IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Lully LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party right.

14. Termination

You may stop using the Service and delete your account at any time.

We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, are causing harm to other users, or for other reasons at our discretion. We will try to give advance notice when possible, except in cases of serious violations.

Upon termination, your right to use the Service ends. Sections of these Terms that by their nature should survive (including ownership, disclaimers, limitation of liability, and governing law) will survive termination.

15. Disputes and governing law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law provisions.

If you have a dispute with us, we encourage you to contact us first at hello@lullyapp.com. Most concerns can be resolved quickly and informally.

If a dispute cannot be resolved informally, it will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Springfield, Illinois, or by videoconference. You and Lully agree to resolve disputes individually and not as part of a class action, class arbitration, or representative proceeding. This arbitration agreement does not apply to disputes that qualify for small claims court, or to claims for injunctive or other equitable relief to prevent unauthorized use of intellectual property.

Notwithstanding the foregoing, if you are a consumer located in the European Economic Area, these arbitration provisions may not apply to you, and you may have the right to bring a claim in the courts of your country of residence.

16. General

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lully with respect to the Service and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

No waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets without restriction.